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Return and Refunds

If you are unsatisfied with your purchase you can make a return within 14 days of receiving your order. 

Any product you return must be in the same condition you received it. Returned items must not be used, washed or altered in any way. 

If your refund is accepted, we will refund the price you paid for your item back to your original payment method.

If we receive a returned item in an unsuitable condition, the refund will become void and the item/s will be sent back to you.

The items you wish to return are your responsibility until we receive them. It’s a good idea to get insurance for the value of the items you are returning, and obtain proof of postage.

Once we have received your package your refund will be processed within the next 14 business days. Please note that your bank may require additional days to process the transaction to your account (typically takes 3-5 business days).

EXCHANGE POLICY

Exchanges can be processed immediately as long as the desired item is in stock. 

If you have any additional questions feel free to contact us hello@lavielabel.com 

RETURNS ADDRESS

LAVI|E LABEL, Anja Stubelj Gregoric s.p.
Podrob 9
5000 Nova Gorica
Slovenia
EUROPE

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